Subscribe Pro office, Subscribe Pro team, Subscribe Pro Careers, office space

Why Subscribe Pro?

Subscribe Pro is a fast growing B2B SaaS company. We provide auto-ship / recurring billing capabilities to eCommerce retailers. Think Amazon Subscribe-And-Save for other retailers. We are small but growing. Year-over-year revenue has grown 4X. Get in early and help us grow the company quickly.

 

Why You?

You have integrity, a strong work ethic and the will to succeed. Customer development, the scientific method and statistical significance are your friends. You enjoy understanding our customers’ challenges and helping them meet those challenges. You are comfortable working in a startup environment.

You have startup DNA, you’re a quick learner and fast on your feet, highly collaborative, always interested in learning and you meet these non-negotiable requirements:

  • Strong relationship-building skills and a clear communicator
  • Effective problem-solving skills; curious
  • Master of written communication
  • Proven drive to continually own and best goals in a fast-paced environment

 

ETC 1ETC 2ETC 3

 

Account Executive

We’re looking for a salesperson to help us grow Subscribe Pro. You will work with a stream of inbound prospects, helping them learn about Subscribe Pro, doing product demos and helping to get them onboard.

ABOUT YOU

  • You have experience in an inbound closing role at a SaaS, eCommerce or payments company.
  • You’re comfortable simply helping prospects while the product does the selling.
  • You’re excited to contribute to all aspects of growing the company.
  • You’re a quick learner. You’re happy to join a company where you’ll have to learn new technical skills quickly.

Please email jobs@subscribepro.com.

 

Customer Support Specialist

Subscribe Pro has an opening for Customer Support Specialist, to help us deliver outstanding customer service to our growing account base. You are detail-oriented, you love lists and follow up and possess exceptional written communications skills.

ABOUT THE JOB

  • You will assist in all aspects of delivering exceptional customers service.
  • You should ensure highest customer satisfaction and return on investment while creating a wonderful customer experience.
  • Work directly with our customers via email, ticket, GoToMeeting and phone.
  • Bring a positive attitude that focuses on teamwork, collaboration, and contribution beyond what is expected

Please email jobs@subscribepro.com.

 

Customer Success Manager (Account Manager)

We are looking for a Customer Success Manager (CSM) to help us onboard new customers and delight existing ones. You are detail-oriented, you love lists and follow up and possess exceptional written communications skills.

WHAT YOU’LL DO

  • Create delighted customers, actively managing existing and new customer accounts.
  • Onboard new customers and get them up and running on our platform successfully.
  • Define business objectives for the customer and develop a strategic direction for success.
  • Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
  • Ensure highest customer satisfaction and return on investment while enhancing customer experience.

Please email jobs@subscribepro.com.

 

Customer Success Associate

You will work with our customer success team to support clients during the on-boarding process and on an ongoing basis.

WHAT YOU’LL DO

  • Work with Customer Success Managers to manage projects ranging from small to multi-phase and track all progress
  • Fulfill the logistical, administrative, and operational components of all customer projects
  • Communicate clearly with customers and prospects via email, phone and chat
  • Bring a positive attitude that focuses on teamwork, collaboration, and contribution beyond what is expected

Please email jobs@subscribepro.com.

“Trusting Subscribe Pro proved to be the right move, we were able to fulfill subscription orders in a very timely manner during site migration.

Botton line: Subscribe Pro has awesome support, is competitively priced, and fits our business model perfectly.”

Laura Subialka, Sr. Business Analyst www.FridgeFilters.com

“The customer support is fast and reliable. They listen to our feedback and incorporate it into new releases frequently. It’s reassuring that our customer information, order history, etc are synced and easily exported for safe keeping as well.

I would highly recommend Subscribe Pro to any company who wants reliable software to manage the subscription side of their business.”

Dale Slear, CTO WineAwesomeness.com

“Subscribe Pro is an up and coming product that integrates smoothly with Magento. It can be customized to meet your needs and has a great third party administration panel, separate from Magento, which makes it easier to manage all the subscription products.

In addition, Garth and the rest of the Subscribe Pro team have always been very responsive. They always go above and beyond to assist us or our customers whenever we need their help.”

Beth Shero, COO Shero Designs

“Subscribe Pro’s staff listened to our needs and helped us work through our implementation process from beginning to end.  The service performs exactly as advertised and our subscription customer service issues are almost non existent.  What has impressed me most is their responsiveness, willingness and expertise in tailoring the platform in an effort to meet our needs as we grow and evolve.”

Jeff Boomer, COO www.Previnex.com
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