My Subscriptions Page - Self-service Subscription Management

Let Your Customers Manage Their Own Subscriptions

Self-Service Subscription Management

The Subscribe Pro extension for Magento provides a My Subscriptions page right on your website in the My Account area.  Your customers can use this page to update and monitor their product subscriptions.  Customers are able to:

  • Restart failed subscriptions, preventing churn.
  • Update their payment details when they know there is a change.
  • Temporarily pause or hold subscriptions while they are travelling.
Pay with Saved Credit Card Feature

Accept Previously Saved Cards for One-Time Purchases and Subscriptions Alike

Save Customer Credit Cards

The Subscribe Pro Magento extension adds a saved credit card feature to your site.  Saved credit cards aren’t restricted just to subscription customers, any customer can save and use cards for one-time purchases as well.  Customers can maintain and remove their saved cards on the My Credit Cards page right on your website.

  • Saved credit cards for non-subscription purchases
  • Customers pay for one-time purchases with the card saved on their subscription
  • My Credit Cards page available in the My Account section of your site
Subscribe Pro Transactional Emails - Upcoming Subscription Order

Communicate With Your Customers Throughout the Subscription Life Cycle

Customer Focused Transactional Emails

Subscribe Pro will send your customers email notifications at key points throughout the subscriptions lifecycle.  Send all of the following customizable emails:

  • Upcoming order notifications sent 2 days prior to your customers’ next order
  • Customers notified when their subscriptions are created, updated and cancelled
  • A detailed order failed email helps customers when something goes wrong
Subscribe Pro Customer Service Portal / UI

Easy Subscription Management and Customer Service

Customer Service Interface

The Subscribe Pro platform provides a thorough interface for your customer service personnel to manage customer subscriptions.  Our interface also allows customer service personnel to take customer credit card numbers via phone and enter them securely.

  • Track and Manage Customer Subscriptions
  • Capture New Credit Cards via Phone
  • View Customer Order and Transaction History
Subscribe Pro Delivery Schedule & Automatic Retry

Subscribe Pro Automatically Retries Orders or Notifies Your Customers

Automatic Subscription Error Handling

Subscribe Pro will automatically retry and restart your failed subscriptions.  Our failed order handling process combines automatic retry, customer notification and customer service notification in the right balance to get your subscriptions restarted.

  • Automatically restart failed subscriptions
  • Notify customers when their subscriptions fail
  • Reduce churn and recover lost revenue
Subscribe Pro Magento Integration

Native Integrations for Many eCommerce Platforms

Seamless eCommerce Integration

We put some serious thought and a lot of time into ensuring that our solution integrates tightly with your eCommerce platform.

  • Support for Salesforce Commerce Cloud, Magento and other leading platforms
  • Subscription / recurring orders are created in your eCommerce platform
  • Discounting and coupon integrations, product pricing and inventory feeds
Subscribe Pro Security and PCI Compliance

Tokenized Credit Storage in the Subscribe Pro Vault

Security and PCI Compliance

The Subscribe Pro Vault, powered by Spreedly, stores your customer’s credit card information securely and helps significantly reduce your scope under the PCI DSS regulations.

  • PCI Level 1 Certified Payment Vault
  • iFrame Credit Card Collection Technology for Secure Customer Checkout
  • Credit Card Tokenization Technology to Keep Your Customer’s Data Safe and Reduce Your PCI DSS Scope
Subscribe Pro Supports Many Payment Gateways and Processors

More than 100+ Payment Gateways Supported

Comprehensive Gateway Support

Subscribe Pro integrates with more than 100+ payment gateways, including the big ones like Authorize.Net, PayPal and Stripe.  We make it easy to switch your gateway or provider without losing your tokenized credit cards or transaction history.

“Our timetable was very tight, Subscribe Pro worked closely with us to make sure that we not only had the new subscription functionality working on the websites, but that our current customer orders were migrated over.  Subscription customers are so important to us because they are our most loyal.  Trusting Subscribe Pro proved to be the right move, we were able to fulfill subscription orders in a very timely manner during site migration.

Bottom line:  Subscribe Pro has awesome support, it is competitively priced, and fits our business model perfectly. They have great vision – a road map of planned continuous improvement.”

Laura Subialka, Sr. Business Analyst www.FridgeFilters.com

“The customer support is fast and reliable. They listen to our feedback and incorporate it into new releases frequently. It’s reassuring that our customer information, order history, etc are synced and easily exported for safe keeping as well.

I would highly recommend Subscribe Pro to any company who wants reliable software to manage the subscription side of their business.”

Dale Slear, CTO WineAwesomeness.com

“Subscribe Pro is an up and coming product that integrates smoothly with Magento. It can be customized to meet your needs and has a great third party administration panel, separate from Magento, which makes it easier to manage all the subscription products.

In addition, Garth and the rest of the Subscribe Pro team have always been very responsive. They always go above and beyond to assist us or our customers whenever we need their help.”

Beth Shero, COO Shero Designs

“Subscribe Pro’s staff listened to our needs and helped us work through our implementation process from beginning to end.  The service performs exactly as advertised and our subscription customer service issues are almost non existent.  What has impressed me most is their responsiveness, willingness and expertise in tailoring the platform in an effort to meet our needs as we grow and evolve.”

Jeff Boomer, COO www.Previnex.com

Ready to take Subscribe Pro for a test drive?

Schedule a Free Demo

We’d love 15 minutes to give you a no-pressure walkthrough of our product and answer any questions you have.

We’ll briefly cover what your shoppers are able to do and see, as well as the back-end where you can manage your subscription products and run reports to keep track of your sales.

If you are ready to get started or have questions you may send us an email or call at 1-888-918-3569.

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