Features

The Subscribe Pro extension for Magento provides a My Subscriptions page right on your website in the My Account area.  Your customers can use this page to update and monitor their product subscriptions.  Customers are able to:

• Restart failed subscriptions, preventing churn.
• Update their payment details when they know there is a change.
• Temporarily pause or hold subscriptions while they are travelling.

The Subscribe Pro Magento extension adds a saved credit card feature to your site.  Saved credit cards aren’t restricted just to subscription customers, any customer can save and use cards for one-time purchases as well.  Customers can maintain and remove their saved cards on the My Credit Cards page right on your website.

• Saved credit cards for non-subscription purchases
• Customers pay for one-time purchases with the card saved on their subscription
• My Credit Cards page available in the My Account section of your site

Subscribe Pro will send your customers email notifications at key points throughout the subscriptions lifecycle.  Send all of the following customizable emails:

• Upcoming order notifications sent 2 days prior to your customers’ next order
• Customers notified when their subscriptions are created, updated and cancelled
• A detailed order failed email helps customers when something goes wrong

The Subscribe Pro platform provides a thorough interface for your customer service personnel to manage customer subscriptions.  Our interface also allows customer service personnel to take customer credit card numbers via phone and enter them securely.

• Track and Manage Customer Subscriptions
• Capture New Credit Cards via Phone
• View Customer Order and Transaction History

Subscribe Pro will automatically retry and restart your failed subscriptions.  Our failed order handling process combines automatic retry, customer notification and customer service notification in the right balance to get your subscriptions restarted.

• Automatically restart failed subscriptions
• Notify customers when their subscriptions fail
• Reduce churn and recover lost revenue

We put some serious thought and a lot of time into ensuring that our solution integrates tightly with your eCommerce platform.

• Support for Salesforce Commerce Cloud, Magento and other leading platforms
• Subscription / recurring orders are created in your eCommerce platform
• Discounting and coupon integrations, product pricing and inventory feeds

The Subscribe Pro Vault, powered by Spreedly, stores your customer’s credit card information securely and helps significantly reduce your scope under the PCI DSS regulations.

• PCI Level 1 certified payment vault
• iFrame credit card collection technology for secure customer checkout
• Credit card tokenization technology to keep your customer’s data safe and reduce your PCI DSS scope

Subscribe Pro integrates with more than 100+ payment gateways, including the big ones like Authorize.Net, PayPal and Stripe.  We make it easy to switch your gateway or provider without losing your tokenized credit cards or transaction history.

• Work with virtually any gateway and processor
• Seamlessly switch your gateway or processor
• View the full list of supported gateways