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Subscribe Pro is looking for a strong leader with a detail-oriented approach to manage our client support delivery. You should have experience managing people and systems and come prepared to learn quickly.

You will be integral to our mission of providing excellent service and support to our clients. Join our fast growing SaaS software company and you will have many opportunities for growth.


  • Be responsible for overall direction, coordination, and evaluation of our client support team
  • Establish ambitious team and individual goals
  • Lead to key success metrics including customer satisfaction, speed to respond and resolve
  • Support and maintain high morale among the team
  • Supervise the day-to-day operations of a scaling customer support team
  • Hiring, formal training, informal coaching, career development and performance management of team members


  • Lead with confidence – lead from the front and inspire those around you.
  • Strong communication skills (both verbal and written), especially in a technical environment.
  • Empathetic – skilled at building trusting and honest relationships, putting yourself into the other person’s shoes.
  • Solid analytical skills – not afraid to roll up your sleeves and dive into the data, and at ease with tools/processes needed for data focused decision-making.
  • Technical skills – at ease with and exposure to SaaS or communications technology.
  • Effective coach – facilitate problem solving and encourage employees’ development through coaching and focus on staff growth and successful career progression.

Please email [email protected].

“Trusting Subscribe Pro proved to be the right move, we were able to fulfill subscription orders in a very timely manner during site migration.

Botton line: Subscribe Pro has awesome support, is competitively priced, and fits our business model perfectly.”

Laura Subialka, Sr. Business Analyst www.FridgeFilters.com

“The customer support is fast and reliable. They listen to our feedback and incorporate it into new releases frequently. It’s reassuring that our customer information, order history, etc are synced and easily exported for safe keeping as well.

I would highly recommend Subscribe Pro to any company who wants reliable software to manage the subscription side of their business.”

Dale Slear, CTO WineAwesomeness.com

“Subscribe Pro is an up and coming product that integrates smoothly with Magento. It can be customized to meet your needs and has a great third party administration panel, separate from Magento, which makes it easier to manage all the subscription products.

In addition, Garth and the rest of the Subscribe Pro team have always been very responsive. They always go above and beyond to assist us or our customers whenever we need their help.”

Beth Shero, COO Shero Designs

“Subscribe Pro’s staff listened to our needs and helped us work through our implementation process from beginning to end.  The service performs exactly as advertised and our subscription customer service issues are almost non existent.  What has impressed me most is their responsiveness, willingness and expertise in tailoring the platform in an effort to meet our needs as we grow and evolve.”

Jeff Boomer, COO www.Previnex.com

Ready to learn more about Subscribe Pro?

Contact Sales

We’d love 15 minutes to give you a no-pressure walkthrough of our product and answer any questions you have.

We’ll briefly cover what your shoppers are able to do and see, as well as the back-end where you can manage your subscription products and run reports to keep track of your sales.

If you are ready to get started or have questions you may send us an email or call at 1-888-918-3569.

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