Lululemon Tests a New Membership Program

Popular athleisure brand Lululemon has begun testing a membership program in its home country of Canada. For an annual fee of $96, customers get a pair of yoga pants, a monthly pass for a yoga class, and other perks. Once the program has been tested in Edmonton, it will be rolled out in other markets.

There are a number of reasons this program looks like it will be successful for Lululemon.

First, the brand’s customers are intensely loyal. The customer base is likely to not only see the value in the program, but also more willing to engage with Lululemon in this way. They’re also looking to belong- the pants will carry an emblem so that members can spot each other in classes.

Second, the value is there. The annual fee of $96 is actually less than a pair of Lululemon’s pants, and includes a monthly pass to classes. That’s an exceptional value that is likely to draw customers in.

So what does the brand get out of this program? A more actively engaged customer base. The benefits there could be quite large- Lululemon will have access to more data to better understand customer wants and trends, and members are more likely to visit Lululemon’s site or stores to spend more on the brand. Members are also likely to share their experiences on social media, getting the brand and the program some free publicity.

While it remains to be seen how successful the membership program can be, Lululemon has implemented it smartly, and has the right customer base for such an offering. Check out the full article here.

Leave a Reply

Your email address will not be published. Required fields are marked *

Ready to learn more about Subscribe Pro?

Contact Sales

We’d love 15 minutes to give you a no-pressure walkthrough of our product and answer any questions you have.

We’ll briefly cover what your shoppers are able to do and see, as well as the back-end where you can manage your subscription products and run reports to keep track of your sales.

If you are ready to get started or have questions you may send us an email or call at 1-888-918-3569.

  • This field is for validation purposes and should be left unchanged.

Get an Answer

  • This field is for validation purposes and should be left unchanged.